Skip to content

Appointment Scheduling & Management

Managing appointments on top of a busy work-load can make your day seem like never ending chaos. How can VoxPro’s appointment scheduling & management service help? Just read on…

Every day VoxPro handles the diaries of hundreds of health care specialists, installation and repair engineers and technical teams, constantly working to optimize diaries and minimize costly cancellations.

Service Features

  • VoxPro can manage all scheduling including: booking, rescheduling, cancelling and confirming
  • Reduce the number of last minute cancellations and missed appointments with our reminder text sent to your customer 24 hours prior to their service
  • Eliminate a congested switchboard and free up resources to redeploy to other key areas of your business
  • Take the headaches of labour intensive work away and deliver a more responsive service
  • Increase the cost predictability of your department with a set monthly fee
  • Total customisation. Software can be designed allowing for even the most complicated bookings to be scheduled including priority appointments and special request
  • Appointment schedules can be viewed live via a secure web link ensuring your service department can see the most up to date changes instantly
  • Your team can access the calendar in advance to block out appointments coinciding with holidays and training etc
  • VoxPro agents have the ability to view ahead giving greater flexibility on appointment requests for customers and delivering a higher level of service
  • Transparent and tailored reporting means you can always see the bigger picture for your organisation
  • Accurate and comprehensive database of client details can be gathered and easily exported into MS excel for future use

To find out more about streamlining your appointment scheduling process contact info@voxpro.ie

Download our Medical Appointment Scheduling & Management Brochure here…

To read more about our award wins with the Mater click here

To read what the Mater Misericordiae University Hospital’s say about our Blood Test Appointment Scheduling click here…