Emergency Mobilisation
VoxPro’s Rapid Emergency Automated Call Tree (ReACT) system allows you to interactively manage a Major Emergency Mobilisation based on your protocols.
The system can be accessed from within your organisation via a secure web-link and gives customisation of all details including event scenarios, primary and alternative contacts, specialist teams and the number of contact attempts to be made.
VoxPro can manage all your communications through a combination of automated calling and messaging of contacts through the ReACT system, and the fail-safe support of our specialist Tele-Agents!
- Key Benefits
- With automation and the human touch throughout all live emergencies, you’ll never be on your own to get the right team in the right place
- Human intervention
- Provides 2 way communication and reassurance to caller
- Specialist Tele-Agents available 24 x 7 x 365
- Escalation from automation to specialist Tele-Agent if any delay or break in communication occurs
Technology
- Multiple, simultaneous, automated communication channels: Voice, SMS, Email
- Message accuracy guaranteed via WAV
- Encrypted Security
- Web-based contact lists of Teams and External Agencies
- Easy set up & maintenance of teams and contacts on web portal
- Live incident monitoring via web portal
- Audit logs for post-incident reports
- Drills can be planned with no huge drain on resources
See how the ReACT process ensures emergency response for your organisation. For a demonstration at your premises contact info@voxpro.ie